By creating an account, starting a trial, placing an order or paying an invoice, you agree to these Terms and the linked Privacy and Cancellation/Refund Policies.
You must be legally capable of entering a binding contract and authorised to act for the business named on the account.
CRMExpert provides cloud CRM, ERP, inventory, billing, automation, website, AI and communication tools. Modules, users, limits and support follow the selected plan, invoice or signed order.
Payment, email, WhatsApp, telephony, hosting and AI services remain subject to their providers availability and terms.
You are responsible for accurate information, authorised users, credential security and activity through your account.
You must not use the service for unlawful activity, unsolicited communication, malware, infringement, unauthorised security testing or access to another customer data.
You retain ownership of submitted business data and permit us to process it only to provide, secure, support and improve the contracted service.
You must obtain lawful consent before calls, email, SMS or WhatsApp communication and honour opt-outs and applicable telecom rules.
Prices, billing cycles, taxes, discounts and usage charges appear at checkout or on the invoice. Payments are handled by authorised providers.
Subscriptions are billed in advance unless agreed otherwise. Overdue, abusive or unlawful accounts may be restricted after applicable notice or grace periods.
Cancellation prevents the next renewal but does not normally refund an already-started billing period. The Cancellation and Refund Policy controls eligibility and timelines.
We use reasonable care to operate the service but cannot promise uninterrupted availability. Maintenance, security work and third-party outages may affect access.
Material legal or service changes will be communicated through the website, product or registered email where practical.
CRMExpert software, branding, documentation and platform content remain our intellectual property. A subscription does not transfer ownership.
We may suspend access for non-payment, security risk, abuse or unlawful use. Data access after termination follows the plan, retention policy and law.
The platform is not legal, tax, medical or financial advice. To the extent permitted by law, liability is limited to direct loss and fees paid for the affected service period.
These Terms are governed by Indian law. Parties should first seek good-faith resolution through support; competent courts at the registered business location will have jurisdiction, subject to applicable law.